Automated claim payments
Payment requests generated and routed from the claim record with no manual handoff.
A claims management platform for a US property and casualty carrier
The challenge
The carrier was adding new personal and commercial lines and needed a claims operation that could keep pace without adding manual work.
- Claims estimation and analysis ran on processes that did not scale with new products.
- Agent, sales and operations teams worked across disconnected systems.
- Claim payments required manual requests and handoffs.
- Policyholders expected a digital-first claims and policy experience.
What Winjit built
AI image analysis
Policyholder self-inspection photos analysed for property condition and damage.
Connected sales and document tools
CRM and document workflow integration with the policyholder portal, so data and forms move without re-entry.
E-signature on policy documents
Policy documents signed inside the portal.
Technology.NET Core · Vue.js · Angular · Cypress
Results
15K+
claims processed on the platform
About 2%
lift in policy sales
10K+
platform transactions a month